Terms & Conditions

1.   Scope of Services

 

ACTS provides professional coaching services for individuals, teams, and organisations. Services may include one-to-one coaching, group or team coaching, workshops, and related professional development engagements.

 

All services are provided on a best-efforts basis and are designed to support personal and professional growth.

  

2.   Coaching Disclaimer

 

Coaching is a collaborative and reflective process intended to support awareness, clarity, and development. Coaching is not therapy, counselling, legal advice, medical advice, or financial advice.

 

By engaging in coaching services, you acknowledge and agree that:

 

• Outcomes depend on your own effort, commitment, and circumstances

• No specific results or outcomes are guaranteed

• You remain fully responsible for your decisions, actions, and results arising from coaching

  

3.   Website Use

 

You agree to use this website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit the use and enjoyment of the website by others.

 

We reserve the right to restrict or terminate access to the website at our discretion.

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4.   Intellectual Property

 

All content on this website, including text, materials, branding, logos, and downloadable resources, is the intellectual property of ACTS unless otherwise stated.

 

You may not reproduce, distribute, modify, or use any content without prior written consent.

 

5.   Confidentiality

 

ACTS treats information shared during coaching engagements as confidential and will not disclose such information without consent, except where:

• Disclosure is required by law

• There is a risk of serious harm to you or others

• Disclosure is necessary for professional supervision or quality assurance (with identifying information removed where reasonably possible)

 

6.   Personal Data and PDPA Compliance

 

ACTS collects, uses, and discloses personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).

 

Personal data may be collected through:

• Website enquiries and booking forms

• Mailing list subscriptions

• Coaching-related communications

 

Personal data will be used for purposes reasonably related to:

• Responding to enquiries

• Scheduling and delivering services

• Sharing relevant updates or resources where consent has been provided

 

You may request access to or correction of your personal data, or withdraw consent, by contacting us. Withdrawal of consent may affect our ability to provide services.

 

7.   No Payments Collected via Website

 

At present, this website does not process or collect payments. Any commercial arrangements, fees, or payment terms for coaching services will be agreed separately in writing.

 

8.   Limitation of Liability

 

To the fullest extent permitted by law, ACTS shall not be liable for any direct, indirect, incidental, or consequential loss or damages arising from the use of this website or participation in coaching services.

 

9.   Changes to Terms

 

We may update these Terms and Conditions from time to time to reflect changes in services, legal requirements (including PDPA), or business practices. Updated terms will be posted on this website, and continued use constitutes acceptance of the revised Terms.

 

10.   Governing Law

 

These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore.

 

11.   Contact Information

 

For questions relating to these Terms and Conditions or PDPA-related matters, please contact ACTS Professional Coaching Services.

Email: info@apcs.sg 

 

 

Last updated: January 20, 2026